Amazon: Behind the Smiles

Reveal, Nov. 2019

Shop. Click. And the next day, your purchase is on your doorstep. Amazon has changed the face of shopping, but at a surprisingly high human cost. In this episode of Reveal, we look at what’s behind those smiling packages and expose the dangers of working at Amazon.

This story was a finalist for the Pulitzer Prize for Explanatory Reporting. It also won an Investigative Reporters & Editors' award for best audio.